Last Updated: [25th august 2025]
At Hotel Turning Point . we respect your privacy and are committed to protecting your personal data. This policy describes how we collect, use, store, and share information when you visit our website or use our services.
What Information We Collect
- Personal details: Name, address, contact number, email address, date of birth
- Reservation data: Dates of stay, room preferences, payment information
- Guest stay information: Purchase history, services used, special requests, feedback
- Technical data: Cookies, device information, IP address, location data (if permitted)
- Sensitive data: Only if necessary and permitted under law, such as health or dietary information for fulfilling special requests.
How We Use Your Information
- To process reservations and provide hotel services
- To personalize your experience and respond to inquiries
- For marketing and feedback (with your consent)
- For analytics and service improvement
- To comply with legal obligations and ensure safety
Data Disclosure
- We do not sell personal data to third parties
- Information may be shared with trusted service providers (e.g. payment processors) and only as required to deliver our services
- Legal compliance or protecting rights may require disclosure
Cookies & Tracking
- Uses cookies and similar technologies for analytics and improving user experience
- Visitors may adjust settings to control cookies
User Rights
- Right to access, correct, or delete personal data on request
- Right to object to marketing or request restriction of processing
- For sensitive data, additional protections are observed and requests honored under applicable laws.
Data Retention & Security
- Data is securely stored and retained only as long as necessary for stated purposes and legal requirements
- Security measures protect data from unauthorized access or misuse
Policy Updates
- Significant changes will be notified via this website or by email
- Please review this page regularly for updates
Contact Us
For any privacy concerns or requests, please contact: [@adityabhardwaj0425gmail-com].