At Hotel Turning Point, we strive to provide you with the best hospitality and a hassle-free booking experience. Please read our refund policy carefully before making a reservation.
- Free Cancellation Period: Guests may cancel their reservation free of charge up to 48 hours before the scheduled check-in time.
- Late Cancellation Fee: Cancellations made within 48 hours of check-in will incur a charge of 90% of the total booking amount.
- No-Show Policy: If a guest does not arrive and fails to notify the hotel, 100% of the booking amount will be forfeited.
- Refund Process: Refund requests must be submitted via our website, email, or phone. Approved refunds will be processed within 7 to 14 business days to the original payment method.
- Special Circumstances: In cases of unforeseen emergencies (such as medical issues or natural disasters), please contact us directly. We may offer refunds or rescheduling on a case-by-case basis.
- Modification Policy: Changes to reservation dates or room types are subject to availability and may incur additional charges. Advance notice of at least 48 hours is required for modifications.
- Booking Channels: This policy applies to all reservations made directly with the hotel. Bookings via third-party platforms are subject to their respective refund policies.
Thank you for choosing Hotel Turning Point. For any questions about our refund policy, please contact us at @adityabhardwaj0425gmail-com